Returns & Refunds
Return eligibility is based on the policy version recorded with your order and the delivered quantities shown in your order history.
Return Policy
Review the policy attached to your order for its eligibility window, condition requirements, and any product-specific exclusions.
How to Request a Return
Open a delivered order, choose Request return, and select the exact item quantities. The order page shows the request and its review status.
Refunds
Approved refunds show their pending, partial, succeeded, or failed state against the original payment. Provider settlement timing is shown when it is confirmed.